Tech Support Cheat-Sheet

I found this brilliant flowchart via Digg a few weeks ago and what with the house move, limited internet connectivity etc. I hadn’t got around to posting it. 


tech support cheat sheet

So true.


  1. LOL I hate tech guys...they always make out the person on the phone is stupid, when sometimes we're not!!

  2. I pretend to be 'stupid' at work to piss them off ;D

  3. You hussy, Andro! :p

    And yes, it was from xkcd.

    Poonam: I thought the image was just documenting the process which a 'normal' computer user who is seen as being 'good' with computers goes through. But it's probably all that the average tech support guy does as well! :)


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