County Court: Sorry litigants, we're too busy to respond
Happily, I've managed to sufficiently pacify a rather aggrieved customer from pursuing the legal action he started against us. He settled his rather frivolous claim for about 1 fifth of of what he was initially asking for. The time and hassle of me preparing for the hearing and myself and commercial director travelling up to London for it was not worth the measly few hundred quid it ended up costing.
However, after the claimant and I informed the relevant county court that we had settled, the court then had the temerity to send back a letter essentially saying they were too busy to respond to us properly but hopefully would in the near future. Just charming.